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Customer Service

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Customer Service Sites

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1. Customer Service University
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.

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2. Customer Service Week
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.

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3. Adams Research Group
Helps organizations improve performance and customer service.

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4. Aegis Communications Group, Inc.
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.

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5. Customer Service Training-Guaranteed
Measure-X training will shows how to measure satisfaction and retain customers longer.

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6. Beacon Technologies, Ltd.
Permission-based IVR-interactive customer survey for customer satisfaction research.

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7. e-Satisfy, Inc.
Provides an integrated approach to measuring customer satisfaction across every sales and support channel.

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8. CustomInsight Internet Surveys
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.

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9. destinationCRM.com
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.

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10. Customer Service Training and Articles
Customer service training and free articles.

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