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Software Sites

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1. Cloudgate, Ltd.
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.

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2. Aestiva
Web-based solutions including help tickets, knowledge base, contact management, and email management.

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3. Charter Continuum
Customer relationship management with software for handling customer feedback ensuring customer retention.

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4. Davox Corporation
Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.

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5. Blue Pumpkin Software
Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers

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6. Advanced Feedback
Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.

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7. eCare Support Interaction Software
Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.

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8. eAssist
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.

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9. Chordiant Software
Business process automation and customer service applications. Includes products, services, and clients.

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10. FrontRange Solutions
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.

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